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Boise State University
Ctr. for Professional Development
1910 University Dr.
Boise, ID 83725-1660

Fee Information

Fees

$199 per person, per program includes all materials.

To Learn More

View The Brochure

You may view or download the Fall Catalog (pdf). Or email us and we will email the catalog to you. If you prefer, we can also mail you a printed catalog. Just let us know the mailing address in an email or by calling us at (208) 426-3861.

Culture and Conflict in the Workplace

Cultural misunderstandings and culture clash are increasing in the workplace. Managers, business people, and others attending this workshop will learn basic communication differences among cultural groups, how cultures approach conflict differently, and practical skills for overcoming cultural difference in the workplace. Participants will identify their own style through the Intercultural Conflict Style Inventory Test.

Topics Include:

Understand the concept of general style as a factor in conflict
Understand the concept of intercultural conflict styles
Determine one's own intercultural conflict style as assessed by the Intercultural Style Inventory Test
Recognize the general conflict styles that generally correlate with ethnic populations
Examine core conflict resolution skill sets for bridging intercultural conflict styles
Discover how to find basic intercultural information

Benefits of Attending:

Learn the difference between personality and intercultural conflicts. Understand that Intercultural Conflict Style is a cultural group's preferred manner for dealing with disagreement and communicating emotion. Identify your own style through the Intercultural Conflict Style Inventory Test.

Who Should Attend:

Individuals with roles in International Business, Managers, Supervisors, Team Leads, and individuals interested in learning about culture and conflict in the workplace.

Dates/Times:

April 2010 Dates Coming Soon | 8:30 am-12:00 Noon

Presenter:

Dr. Suzanne McCorkle, Director of the Dispute Resolution Program at Boise State University. Dr. McCorkle is an authorized administrator of the Intercultural Style Inventory Test and is the author of Mediation Theory and Practice.

Location:

Boise State Campus, Simplot/Micron Technology Center, Room 210

Fees:

$199 per person, includes all materials

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Contact Us For More Information

Center for Professional Development, 1910 University Drive, Boise, ID 83725-1660

Phone: (208) 426-3861

Email: cpdinfo@boisestate.edu

Reviewed: June 9, 2009