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Basic 40 Mediation Certification
The 40-hour basic
mediation workshop will include all topics essential for beginning
mediators. This course is approved by the Idaho Mediation Association
to fulfill the basic mediation training requirement. The course
includes case examples and case practice in mediating organizational and employee disputes.
Course is intended for individuals preparing for State Certification,
preparing to be an internal resource to your organization, or individuals desiring to enhance their skills as
conflict managers and mediators.
Workshop
Outline
Day One:
Training
overview
Dispute resolution processes
Sample mediation
Mediation
phases
Role of the mediator
Which cases are suited to mediation?
Which are not?
Screening of cases prior to referral to the
mediator
Building mediator credibility
The mediator's monologue
Confidentiality!!
Writing
a mediator's monologue
Listening tools for mediators
Listening practice
Day Two:
Mediator monologue
practice
Storytelling and issue identification phase
Skills for
storytelling
Mini-mediation practice
Skills for issue identification
and notetaking
Mini-mediation practice
Skills to probe for hidden
issues
Power balancing
Day Three:
Uses of the caucus
Co-mediation
Setting the agenda
Mediation case practice
Starting
the negotiation and problem solving phase
Tactics to spur creativity
Coaching vs. intruding into the parties' decisions
Mediation case
practice
Day Four:
Briefing on state laws applicable to mediators and mediator ethics
Mediation case practice
Getting the "soft" agreement
Moving from the
"soft" agreement to writing the settlement agreement
Measurability,
concreteness, and specificity
Mediation case practice
Day Five:
Mediation case
practice
Closing the mediation
Mediation case practice
Individual
assessment of strengths and weaknesses as a mediator
Presenter: Dr. Suzanne McCorkle, Director of the Dispute Resolution Program at Boise State University, presents the workshop. Dr. McCorkle is an authorized administrator of the Intercultural Style Inventory Test and is the author of Mediation Theory and Practice.
Logistics: TBA (Boise)
Fees: $1,015 per person, includes all materials.
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